Connecting Humans – Interconnected Work

Connecting Humans – Interconnected Work. For good work results, we need diversity in all facets that exist in virtual and social networks.


Interconnected work

Talents are becoming more and more finely differentiated; of course there are all-rounders, but for good results we need diversity in all facets. And this is something that is often more likely to be found in virtual and social networks rather than in a local team, a department or an office, for example.

How does the future of work look? Being able to network with people and information at any given time!

If only your company knew what it already knows …

Digitalisation, globalisation and new market demands make the VUCA world (Volatility, Uncertainty, Complexity and Ambiguity) more complex – and thus also our companies, and the way in which we organise our work and our daily demands, including our private lives. But this world is made for networking.

The effects of successful and active networks include:


  • Knowledge being shared actively
  • Support becoming a matter of course
  • Overarching issues being pursued together
  • The diversity of perspectives allowing even complex issues to be discussed
  • Participants’ resilience being strengthened, and people developing and thriving

Why is connected work so important? – The CYNEFIN model provides insights

The CYNEFIN model distinguishes four types of problem-solving strategies. Complex issues that develop in an unpredictable way require diverse perspectives for problem-solving and thus employees who think and act in a networked way. 

The model shows that when topics change from simple to complicated and complex, the only way we can try to solve them is by experimenting. The more complex the topic, the less obvious the connection between cause and effect, and the more important observation becomes. The solution is to create networks, as these bring together a wide range of perspectives, knowledge, experience, problem-solving strategies and approaches. The model to the left illustrates systemically why we need diversity and networks: for innovation, problem solving and collaboration.

Community leadership – a tangible form of interconnected work

If anyone asks us what is behind interconnected work, this concrete form of networking is our answer: self-organised communities. On a shared platform and in a virtual space, people work together on a specific topic. 

A community is a group of people who share and support each other. Communities are an ideal breeding ground for intrinsic motivation and team spirit. Nevertheless, a community also wants to be led and guided. And this is where different roles come together:

  • an advisory role
  • a moderatoring role
  • a designing role
  • a knowledge-management role
  • an archival role
  • a communication-training role
  • a networking-interface role
  • a hosting role

And if you’d like to learn what community leadership has to do with gardening, feel free to contact us – after all, it was Katha who created this job description in the first place! We’d love to show you how community leadership works and why it’s so important.